Monthly Archives: June 2017

THE UNLOAD

Unloading a moving truck is faster and easier then loading the truck in the first place. When packing a moving truck, everything has to fit together and not get damaged. Every piece has to be wrapped and padded. Unloads are fairly straight forward and considered to be the downhill, to the loads ???up hill???. Of course if there are stairs or long walks this will add to the time. Location conditions always affect the time and effort of a moving job.

I was once on a move from a house with a 36″ front door to a home with a 32″ front door. It was an older house, built when doors were smaller. Items that sailed out of the old house now needed to be disassembled just to make it in the new home. Feet off the sofa and love seat, fridge doors had to be removed, and so on. ??Move conditions are always a factor.

The most important thing for you to do, is to direct the movers. Be right at the front door and direct traffic. At the beginning before a single box is unloaded give the movers a tour of your new home. This way when you say which room, they will know what you are talking about. Show the movers exactly where you want things. It is much easier to place your furniture exactly where you want it while you have the man power. ??Instead of waiting and trying to move things around yourself later.

Some pet peeves of professional mover at the unload: Customers that talk on the phone or text excessively, or are otherwise distracted as the truck is being unloaded. ??Standing there with a heavy load in your arms and your customer is not sure where they want it, ??is another common problem. Customers that keep asking you to change the location of a piece of furniture. “That armoire I asked you to put in the upstairs bedroom, well I now want it in the downstair bedroom” is aggravating. Being right there for your movers and answering their questions will make the unload go fast and smoothly making everyone happy.

Double check the appliance connections. Any water leaks are the home owner???s responsibility. Double check each room and make sure that everything is exactly where you want it. If you need an item moved, ask, Professional movers are normally happy to help. This may contradict with the “pet peeves”, but this is your home and it needs to be perfect for you, re-moving a couple items is no big deal. Asking for the movers to rearrange the house is. Double check the moving truck. The Driver has already double checked the truck but this way you have the peace of mind of seeing for yourself. If setting up the beds and reattaching mirrors to dressers is part of the service or you have paid for this service, double check to make sure it was done. It is easy to overlook little things in the hustle and bustle of the unload, when the end of a hard day is in sight.

Pay your movers. Cash, checks, and major credit cards are normally accepted by professional moving companies. Although, some companies only accept cash. (a warning sign of a poor quality company)! Ask ahead of time about payment options.

THE DRIVE

Moving trucks drive slow. Experienced drivers try to reduce road vibration and road bumps. They will take turns slowly to minimize the centripetal force. This is a good thing, and if you are driving a rental truck, you would be wise to drive slowly as well.

Exchange cell phone numbers with the driver, if you have not done so already. There are two options, to meet the moving crew at the drop off, or have them follow you there. If they follow you, drive slowly. Keep the moving truck in your review mirror. If you are meeting the crew at your new home, set up the time. It is common for the movers to get lunch on the way to the unload

I once had a customer want me to follow them, only to take off like a race car driver. I did not even try to keep up. I had my helper look up the drop off address and we proceeded. My cell phone rang. “where are you guys” I replied that I would just meet them at the drop off address. I am not going to try and make a 26,000 pound fully loaded moving truck try and keep up with a 3000 pound sports car.

Loading the truck

Every piece of furniture must be wrapped and padded. Friends sometime don’t realize that just road vibration is enough for a cardboard box to ware through a dresser’s finish on a 500 mile move. ??The pack job should be just as careful on a move across town, as a move across the country. Ropes, straps and blankets are the tools of the trade to prevent damage in transit. Glass tops and mirrors should be packed on end, against the truck wall. Nothing should be able to move or slide around. If the item can’t move and is wrapped in a moving blanket, it probably will not get damaged in transit.

If you hired a professional moving company, you don’t have to worry about packing the truck. The professionals have you covered. The main thing you need to do to help the moving crew is to be there to answer any questions. Items MAY need to be disassembled (e.g. fridge doors, large decks, oversized armoires and the like.) Some items WILL need to be disassembled, (washer/dryer, head boards/foot boards, bed frames, mirrors on dressers, and so on.) Your in home moving estimator would have covered these items with you and explained what was included in your quote.

If the movers disconnect your appliances for you, (and quality moving companies do) check the water lines yourself. The water lines are the home owner???s responsibility. A small leak in your ice maker hose or the washing machine connection could cause thousands of dollars of damage.

Loading the moving truck is a lot like playing Tetris. The crew will load furniture in the order that makes the most sense for packing the truck. Giving the crew a “tour” and saying which room is which, e.g. Emilie???s room, the office, game room and so on, will make it easier at the unload.

Once the truck is loaded and the house is empty, do a walk through. Walk the house with the movers and make sure nothing was left. Double checking now, can save grief latter. You are responsible for giving the ???all clear???. If items are accidently left behind that will be your responsibility. Always do a final walkthrough.

MOVE DAY

You have spent a month preparing for this day. You have the keys to your new home. Your entire house is packed. All your boxes are labeled and sealed. The kids and the dog are with grandma. And you just got a call from the movers saying they were twenty minutes away. Enjoy your coffee, because your day is off to a great start.

On move day give yourself extra time. Plan for a “time cushion” that way if things take longer, (and they always do) you are covered. You have planned for it. I was once on a job, packing the truck, when another moving crew arrived with a fully loaded truck. ??It turned out that the new residents, from out of state were scheduled to move in at noon. Never plan a move out with a move in on the same day. The other movers and the new family sat there while we finished up. Awkward, and preventable.

Estimating move time is difficult. The quality and experience of your moving crew makes all the difference. If you have a “switch back” stair case, that will take longer than straight stair case. If there is a long walk, it will take more time then pulling the truck right up to the front door. Waiting for an elevator takes time. The kind of furniture that you have will affect how long the move takes, for better or worse. Always plan for extra time on move day. The “time cushion” reduces stress for everyone.

If your friends are helping, make sure that you know what they think is expected of them. Misunderstandings hurt friendships and cause problems on move day.

The foundation of preparation is what move day is built on. The quality and experience of the moving company can make all the difference. ??A quality moving crew can easily move an average house in one day.