GOVERNMENT REGULATION

President Roosevelt introduced unprecedented regulation and new government programs in his effort to control the American economy in the wake of the great depression.

The motor carrier act was passed in 1935. Its purpose was to “regulate competitive practices and promote fair competition”.

In 1948 congress passed the Reed-Bullwinkle act. This allowed companies to establish collective rates and full immunity from anti-trust laws. For a small moving company it was difficult to meet the requirements and the van lines were the major players. Over regulation is an effective way to stop competition.

In 1980 Congress deregulated the trucking industry. The amount of licensed carriers jumped from a few hundred to more than twenty thousand in a short time. Movers now had to compete for your business. Prices fell, and for some companies quality improved.

The range of prices, services, and kinds of movers was wide and varied. Things were not as simple as when there were just a few vanlines with collective rate to choose from. Suddenly folks that had always had to move them self, could now afford to hire a quality moving company. Reputation and quality of service became paramount for the good moving companies.

As with any industry that provides services to people, there are those that are in it to cheat and swindle. Always do your research. Some feel that the government should regulate the moving industry more like “in the good old days.” ??Big companies can make more money if there is no competition from the little guy.

 

Moving companies must be licensed with the state, and if they move across the state line, with the federal government as well. There are insurance requirements, and a strict set of rules governing the moving industry. Often the “scams??? that make folks cry for more regulation are perpetrated by companies that are already illegal. Existing laws are on the books to deal with criminals.

 

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About Jack Grant

I got my start in the moving industry as a driver for a budget apartment mover. I owned my own one ton pick-up truck, or should I say, Bank of America owned the truck. It was a hot summer and I made ok money. It didn???t take long before I started having problems with this company. Nothing affected me directly, not at first. I showed up at 6 am, hitched my truck to a trailer, picked up my move tickets for the day, and kept to myself. Then I started having problems with the way the company treated its customers, as well as, some of its movers. There were days I was overbooked, and could not get to all the jobs on time. There was also moves that were underbooked. Customers were given a low price just to get their business, then on move day they would be over charged on additional items that they wanted moved. I would arrive at a $600 move, call in the additional furniture only to find the move price to be doubled, but there didn???t seem to be twice the amount of items. The real problem I saw from the customer's point of view was what kind of crew they got. It was the luck of the draw. I considered myself to be a professional, treating the customers??? furniture with the same respect that I would want to receive if I was the one being moved. It seemed that they would hire anyone that could pull their trailers; no experience, no background checks, no drug tests, no English, no ethics???no problem. I started to feel out of place. I remember that one of their drivers lost a trailer on the highway. The budget apartment mover tried to make him pay for all the damages, even though it was a worn out trailer hitch that was to blame. The equipment was not properly maintained. After three months pulling for the budget apartment mover, I resigned and went to work for a local independent moving company. The trailers were well maintained, as well as, the moving equipment. The quality of the movers was a lot better too. I worked there as a driver for a little over three years. In 2001 my friend started a moving company, a new kind of moving company. A moving company with upfront pricing, an instant online quoting system, and online testimonials. In 2001, no one that I knew had an online message board for folks to post their comments or an actual instant online quoting system. Email forums were all that was used and is still the standard in most moving companies to this day. ???We will get most of our business from repeat customers and referrals if we set the benchmark for quality,??? he told me. I started at MoveCo.net as a driver in spring 2001, just in time for the moving season. Soon I was running packing crews, and doing onsite bids as well. MoveCo did not have a sales force; the drivers did all the in-home estimates; Having the actual driver do the bid eliminated lots of misunderstandings. I became proficient at everything from crating nine foot sailfish, to moving grand pianos. I was able to see the country, moving folks coast to coast. I have met a lot of interesting and good people along the way. MoveCo.net is proof a good deal of stress and all the horror stories can be eliminated with fair pricing, quality service, and no misunderstandings. MoveCo started adding box trucks to the fleet early on. Box trucks were more capable and I always felt gave a better image. I started going to the industry conference and discovered there really is a wide range of moving companies and service levels. The budget apartment movers might be a step up from a guy and a rental truck off craigslist, but on the other end of the spectrum you have the National Van Lines and top notch independents. In the moving business you are only as a good as your reputation. MoveCo has built that reputation over the last 15 years. I am proud to be a part of the MoveCo family. I hope you find this information in this blog useful. I may not be a professional writer, but I am a professional mover with over 18 year???s experience.