The internet is a popular place to find a moving company. ??On the web, a small start-up can look just as impressive as the national van lines. ??Don???t let the skills of a talented web designer give you a false sense of security. ??If you are going to trust a company to send men into your home, take the time to research the company.
Licensed, bonded, insured, and members of the BBB are the basics. ??Most reputable moving companies will also be members of a trade association for the household goods moving industry; Southwest Movers Association (SMA) and American Movers and Storage Association (AMSA). ??Membership in the local Chamber of Commerce shows a commitment to the local community. ??All this research can be done online from the convenience of your laptop while you drink your morning coffee.
The internet has a lot of information, both truth and propaganda. ??There are lots of websites that will let you write and read reviews of companies. ??Some however, are biased; asking companies to pay to have bad reviews buried and good reviews promoted. ??Take written internet reviews with a grain of salt. ??Unhappy customers make more noise than those who are satisfied. ??Fake reviews are in abundance; competitors trying to make some company look bad. ??Companies writing positive reviews about themselves under ten different pseudonyms. ??Is a slick salesman that has sent you links to negative information about a competitor being helpful, or showing you his handy work? ??A new company will have a small digital footprint. ??A company that has been around 15 years will have a larger digital footprint; both good and bad. ??You can???t please everyone, not in the moving business.
I like video reviews, they???re much harder to fake. ??Some companies clear their record by changing their name. ??If you are dealing with a new company, that should be a consideration. ??Is it an industrious start up, or a sleazy outfit pressing the reset button?
Some of the most impressive moving company websites that I???ve seen are not moving companies at all. ??Brokers and lead generation companies are not actual moving companies. ??They do not employ any actual moving crews. ??These companies live online and provide a very professional interface to the ???customer???. ??
Lead generators take your information and sell it to moving companies. ??Brokers book your move, take payment online, then outsource your move to an actual moving company. ??The quality of your moving experience is based on the crew that shows up on move day. ??Why add a middle man and unknown variables?
I recommend to use the movers your friends trust. ??If you are seeking a mover without a referral, than do the basics. ??Research the moving company: licensed, bonded, insured, testimonials, video reviews, and a good BBB record. ??Just getting an in-home estimate gets you a higher class moving company. ??Brokers and lead generators do not come to your house; they???re probably not even in the same state.