MOVING COMPANIES

There are thousands of moving companies to choose from. ??Some advertize the lowest price, while others emphasize quality of service. ??Some moving companies have been around for over a hundred years, while others just bought their first truck yesterday.

 

You cannot compare moving quotes without comparing moving companies.

 

The reputation of the moving company is the first thing to consider when hiring a furniture mover. ??That is why referrals from friends and family members are so powerful. ??When someone you trust recommends a company, you generally know what to expect. ??Most folks are happy when their expectations are met.

 

People like to do business with people they like and feel they can trust. ??The nice sales woman on the phone that got you such a great ???deal??? is not going to be moving you. ??Don???t let the likeability of a professional salesperson that you will never meet again cloud your judgement. ??You are hiring movers to come into your house and move your family; is the man that did your in-home estimate is probably not going to be on the moving crew?

 

The quality of the moving company and the moving crew is what is important. ??Sales people do not stand behind service guarantees, companies do.

 

Many people have purchased a car because they liked the salesman. ??Many people have gotten stuck with a bad moving company because a charismatic sales associate made them feel at ease.

 

There are lots of questions to ask when considering potential moving companies. ??The top five concerns most families have are:

  1. Is the price competitive?
  2. Will the movers show up on time?
  3. Will my price change once all my stuff is in the truck?
  4. What if something gets damaged?
  5. What is the quality of the moving crew that is working in my home, around my family?

 

Do your research and know what to expect. ??Even though business practices are wide and varied as the company owners; most moving companies fall into seven classes..

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About Jack Grant

I got my start in the moving industry as a driver for a budget apartment mover. I owned my own one ton pick-up truck, or should I say, Bank of America owned the truck. It was a hot summer and I made ok money. It didn???t take long before I started having problems with this company. Nothing affected me directly, not at first. I showed up at 6 am, hitched my truck to a trailer, picked up my move tickets for the day, and kept to myself. Then I started having problems with the way the company treated its customers, as well as, some of its movers. There were days I was overbooked, and could not get to all the jobs on time. There was also moves that were underbooked. Customers were given a low price just to get their business, then on move day they would be over charged on additional items that they wanted moved. I would arrive at a $600 move, call in the additional furniture only to find the move price to be doubled, but there didn???t seem to be twice the amount of items. The real problem I saw from the customer's point of view was what kind of crew they got. It was the luck of the draw. I considered myself to be a professional, treating the customers??? furniture with the same respect that I would want to receive if I was the one being moved. It seemed that they would hire anyone that could pull their trailers; no experience, no background checks, no drug tests, no English, no ethics???no problem. I started to feel out of place. I remember that one of their drivers lost a trailer on the highway. The budget apartment mover tried to make him pay for all the damages, even though it was a worn out trailer hitch that was to blame. The equipment was not properly maintained. After three months pulling for the budget apartment mover, I resigned and went to work for a local independent moving company. The trailers were well maintained, as well as, the moving equipment. The quality of the movers was a lot better too. I worked there as a driver for a little over three years. In 2001 my friend started a moving company, a new kind of moving company. A moving company with upfront pricing, an instant online quoting system, and online testimonials. In 2001, no one that I knew had an online message board for folks to post their comments or an actual instant online quoting system. Email forums were all that was used and is still the standard in most moving companies to this day. ???We will get most of our business from repeat customers and referrals if we set the benchmark for quality,??? he told me. I started at MoveCo.net as a driver in spring 2001, just in time for the moving season. Soon I was running packing crews, and doing onsite bids as well. MoveCo did not have a sales force; the drivers did all the in-home estimates; Having the actual driver do the bid eliminated lots of misunderstandings. I became proficient at everything from crating nine foot sailfish, to moving grand pianos. I was able to see the country, moving folks coast to coast. I have met a lot of interesting and good people along the way. MoveCo.net is proof a good deal of stress and all the horror stories can be eliminated with fair pricing, quality service, and no misunderstandings. MoveCo started adding box trucks to the fleet early on. Box trucks were more capable and I always felt gave a better image. I started going to the industry conference and discovered there really is a wide range of moving companies and service levels. The budget apartment movers might be a step up from a guy and a rental truck off craigslist, but on the other end of the spectrum you have the National Van Lines and top notch independents. In the moving business you are only as a good as your reputation. MoveCo has built that reputation over the last 15 years. I am proud to be a part of the MoveCo family. I hope you find this information in this blog useful. I may not be a professional writer, but I am a professional mover with over 18 year???s experience.