Unloading a moving truck is faster and easier then loading the truck in the first place. When packing a moving truck, everything has to fit together and not get damaged. Every piece has to be wrapped and padded. Unloads are fairly straight forward and considered to be the downhill, to the loads “up hill”. Of course if there are stairs or long walks this will add to the time. Location conditions always affect the time and effort of a moving job.
I was once on a move from a house with a 36″ front door to a home with a 32″ front door. It was an older house, built when doors were smaller. Items that sailed out of the old house now needed to be disassembled just to make it in the new home. Feet off the sofa and love seat, fridge doors had to be removed, and so on. Move conditions are always a factor.
The most important thing for you to do, is to direct the movers. Be right at the front door and direct traffic. At the beginning before a single box is unloaded give the movers a tour of your new home. This way when you say which room, they will know what you are talking about. Show the movers exactly where you want things. It is much easier to place your furniture exactly where you want it while you have the man power. Instead of waiting and trying to move things around yourself later.
Some pet peeves of professional mover at the unload: Customers that talk on the phone or text excessively, or are otherwise distracted as the truck is being unloaded. Standing there with a heavy load in your arms and your customer is not sure where they want it, is another common problem. Customers that keep asking you to change the location of a piece of furniture. “That armoire I asked you to put in the upstairs bedroom, well I now want it in the downstair bedroom” is aggravating. Being right there for your movers and answering their questions will make the unload go fast and smoothly making everyone happy.
Double check the appliance connections. Any water leaks are the home owner’s responsibility. Double check each room and make sure that everything is exactly where you want it. If you need an item moved, ask, Professional movers are normally happy to help. This may contradict with the “pet peeves”, but this is your home and it needs to be perfect for you, re-moving a couple items is no big deal. Asking for the movers to rearrange the house is. Double check the moving truck. The Driver has already double checked the truck but this way you have the peace of mind of seeing for yourself. If setting up the beds and reattaching mirrors to dressers is part of the service or you have paid for this service, double check to make sure it was done. It is easy to overlook little things in the hustle and bustle of the unload, when the end of a hard day is in sight.
Pay your movers. Cash, checks, and major credit cards are normally accepted by professional moving companies. Although, some companies only accept cash. (a warning sign of a poor quality company)! Ask ahead of time about payment options.